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  • Cancellation Rights
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Revocation right for consumers
(A ‘consumer’ is any natural person who concludes a legal transaction which, to an overwhelming extent, cannot
be attributed to either his commercial or independent professional activities.)
Instructions for revocation
Revocation right
You have the right to revoke this contract within fourteen days without specifying any reasons.
The revocation period is fourteen days with effect from the day,
- on which you or a third party nominated by you, which is not the carrier, had taken possession of the products,
provided you had ordered one or more products within the scope of a standard order and this/these
product/products is/are delivered uniformly;
- on which you or a third party nominated by you, which is not the carrier, had taken possession of the last
product, provided you had ordered several products within the scope of a standard order and these products are
delivered separately;
In order to exercise your revocation right, you must inform us (Stockshop.de GmbH, Große Rosenstr. 21,
34117 Kassel, Telephone number: 0561-3162235, Fax number: 05613169661, E-Mail address:
kundenservice@stockshop.de) of your decision to revoke this contract by means of a clear declaration (e.g. a
letter sent via post, fax or email). You can use the enclosed specimen revocation form for this, which however is
not mandatory.
In order to safeguard the revocation period, it is sufficient that you send the notification about the exercise of the
revocation right before the expiry of the revocation period.
Consequences of the revocation
If you revoke this contract, we shall repay all the payments, which we received from you, including the delivery
costs (with the exception of additional costs, which arise from that fact that you selected a form of delivery other
than the most reasonable standard delivery offered by us), immediately and at the latest within fourteen days
from the day on which we received the notification about the revocation of this contract from you. We use the
same means of payment, which you had originally used during the original transaction, for this repayment unless
expressly agreed otherwise with you; you will not be charged any fees owing to this repayment.
We can refuse the repayment until the products are returned to us or until you have furnished evidence that you
have sent the products back to us, depending on whichever is earlier.
You must return or transfer the products to us immediately and, in any case, at the latest within fourteen days
with effect from the day on which you inform us of the revocation of this contract. The deadline is maintained if
you send the products before the expiry of the fourteen-day deadline.
You bear the direct costs for returning the products.
You must pay for any depreciation of the products only if this depreciation can be attributed to any handling with
you that was not necessary for checking the condition, features and functionality of the products.
Criteria for exclusion or expiry
The revocation right is not available for contracts
for delivery of products, which are not prefabricated and for whose manufacturing an individual selection or
stipulation by the consumer is important or which are clearly tailored to the personal requirements of the
consumer;
for delivery of products, which can spoil quickly or whose use-by date would be exceeded quickly;
for delivery of alcoholic drinks, whose price was agreed at the time of concluding the contract, which
however can be delivered 30 days after the conclusion of the contract at the earliest and whose current
value depends on the fluctuations in the market, on which the entrepreneur has no influence;
for delivery of newspapers, periodicals or magazines with the exception of subscription contracts.
The revocation right expires prematurely in case of contracts
for delivery of sealed products, which are not suitable for return for reasons of health protection or hygiene
if their seal has been removed after the delivery;
for delivery of products if they have been mixed inseparably with other goods after the delivery, owing to
their condition;
for delivery of sound or video recording or computer software in a sealed package if the seal has been
removed after the delivery.
_________________________________________________________________________________
Specimen - revocation form
(If you wish to revoke the contract, please fill up this form and send it back to us.)
- To Stockshop.de GmbH, Große Rosenstr. 21, 34117 Kassel, Fax number: 05613169661, Email address:
kundenservice@stockshop.de :
- I/we (*) herewith revoke the contract concluded by me/ us (*) regarding the purchase of the following products
(*)/
the provision of the following service (*)
- Ordered on (*)/ received on (*)
- Name of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only in case of a notification on paper)
- Date
(*) Cross out the incorrect option.

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Shipping

Shipping and charges


For express deliveries, you also have the option of selecting Saturday delivery in the order process.

The delivery time?
Thanks to our close cooperation with leading European manufacturers and short logistics routes, almost all of our products are immediately available from stock.
You will receive an order confirmation by email immediately after receipt of your order. Your order will be processed by us immediately after receipt. We will inform you immediately of any delivery bottlenecks.
On the day of dispatch, you will receive another email from us with a link for tracking the shipment with our parcel service.

Shipping and packaging costs in Euro :

The proportional packaging and shipping costs in Germany are:

from 75,- EUR in Germany free of shipping costs

Parcel service DHL 6,99 EUR (Packstation / Islands with surcharge)
Parcel service DPD 6,99 EUR (NO packing station/islands with surcharge)
EXPRESS DPD until 6 p.m. 9,99 EUR (delivery guaranteed on the following day Mon.-Fri.)NO Packstation/Post office possible!
EXPRESS DPD until 12 o'clock 12,99 EUR (delivery guaranteed on the following day Mon.-Fri. )NO Packstation/Postfiliale possible!
EXPRESS DPD Saturday delivery 12.99 EUR
EXPRESS orders must be received by no later than 10:00 a.m. 10:00 o'clock.

Minimum order value 10,00 EUR

Albania 19,00 €
Andorra 15,60 €
Austratren 41,95 €
Belgium 9,80 €
Bosnia Hzg. 19,00 €
Bulgaria 19,00 €
Denmark 10,90 €
Germany 6,99 €
Estonia 19,00 €
Finnland 19,00 €
France 13,20 €
Greece 19,00 €
Great Britain 11,60 €
Ireland 19,00 €
Iceland 19,00 €
Israel 28,05 €
Italy 15,60 €
Katar 34,60 €
Croatia 19,00 €
Latvia 19,00 €
trchtenstein 18,50 €
trthuania 19,00 €
Luxembourg 9,80 €
Malta 19,00 €
Macedonia 19,00 €
Monaco 13,20 €
New Zealand 41,95 €
Netherlands 9,80 €
Norway 19,00 €
Austria 9,80 €
Poland 16,90 €
Portugal 19,00 €
Russia 28,05 €
San Marino 15,60 €
Saudi Arabia 34,60 €
Sweden 15,60 €
Switzerland 18,64 €
Serbia 19,00 €
Slovakia 15,60 €
Slovenia 15,60 €
Spain 15,60 €
Czech Repubtrc 10,90 €
Turkey 28,05 €
Ukraine 19,00 €
Hungary 15,60 €
Vatican City 15,60 €
arab.arab.Emirates 34,60 €
USA 34,60 €

For supplies to non-EU affiliated countries there are some more costs like custom duties, taxes or dues thereby incurred.

More informations about custom duties you can find here: http://ec.europa.eu/taxation_customs/dds/cgi-bin/tarchap?Lang=DE

More informations about import turnover tax you can find here: http://auskunft.ezt-online.de/ezto/Welcome.do

Special informations for customers from Switzerland can be found here: http://xtares.admin.ch/tares/login/loginFormFiller.do


Supplies to Switzerland and Liechtenstein are handled without the german value added tax.


Express Shipping Germany:

Inside of Germany you can get the article against an additional delivery fee about 7,00 EUR/packet on the next working day (Monday - Friday) guaranteed (only methods of payment like bank collection/ paypal/ credit card).

Therefor you have to take your order at the latest on previous day until 10.00 o'clock in the morning (for delivery on monday order on previous friday).

As a precaution you should have your express shipping acknowledged by us in advance by phone: +49 561 316 2235


Operation of shipping

The products of our assortment are shipped with DPD (Standard) and DHL (Premium) shipping services. Please keep in mind, that for delivery to a delivery address the goods will be handed out personally.

During your order transaction you can give a delivery address (DHL Premium also Packstation) that deviates from the billing address.